Returns

If for any reason you are not satisfied with the product received, the product can be exchanged or returned and fully refunded.

Since receiving the purchase you will have 14 days to exercise the right of return.

To return the goods, write on the back of the transport document the reasons for the return, attach it to products, and send the whole thing to the return address indicated on the package.

It is strongly recommended the shipment by registered mail.

Shipping charges are on carriage forward, unless the return is due to our error, and in case the products have been delivered damaged or defective.

We will not accept returns of items with missing or broken material.

In case of defective items, we will replace or refund only those products which have manufacturing defects and those that are not working due to possible incompatibility.

In order to avoid a non-payment, before requiring replacement of the product we recommend that you make sure that the defect persists even on systems of other brand or model.

Termination Rights.

The right of termination can be exercised provided that the product is still sealed at the time of the refund and need to be made by registered post within 14 days from its receipt and in the same period of 14 days an written notice is forwarded.

For information you can contact the customer service of Oggettomassonico e-mail : info@oggettomassonico.com , while the right to withdraw the notice shall be sent to the following address or customer service with the products that will be sent to your costs load at the sender address.

Please remember that you can take a call to us, our contacts are in Home page ( down-right )

Refund

On condition that the products returned to us are not damaged, you will be refunded the price paid. Your satisfation is our goal, that's the reason why we treat all problems like Brothers and we solve it Fraternally.